FAQ Category: Winegard Acquisition Questions

Will customer service change?

Currently customer service will not change in approach or contact methods. In order to receive assistance, contact the appropriate support team for your particular product(s). WiFiRanger and Winegard support are still separate and independent from each other. This may change in the future, but not until sufficient cross-training has occurred.

Will distribution change?

Currently there are no planned changes to aftermarket fulfillment of WiFiRanger products purchased at wifiranger.com/shop. However, there will be changes in OEM or Dealer distribution. Both Winegard and WiFiRanger are proactively handling these logistics and communications to ensure a smooth transition for OEM and Dealer customers.

Are both brands in competition with each other?

No, WiFiRanger and Winegard are not in competition with each other. Rather, both brands collaborate and work to provide ideal solutions for customers. The competitive energy of both brands is now directed at all other connectivity brands in the same markets. Both Winegard and WiFiRanger brands share the same team, values, and mission. Currently, just the products, features, and data plans remain unique to match diverse customer needs. This acquisition has further solidified the comprehensiveness of the Winegard and WiFiRanger connectivity product suite.

How will this acquisition benefit the market?

The synergistic and collaborative approach of Winegard and WiFiRanger will result in greater innovation and market penetration. The current era of connectivity and communication requires continual advancement. Now with Winegard and WiFiRanger united, new solutions and improvements on existing products will be rapidly and judiciously pursued. Both platforms will see improvements in features and performance.

What was the rationale for the acquisition?

Prior to the acquisition, the leadership of both companies shared similar visions for the mobile connectivity industries and future innovations. Various synergies and complementary strengths also existed between Winegard and WiFiRanger. Because of these aspects, the acquisition was the natural path forward for improved market development.

What is the nature of the acquisition?

The acquisition of WiFiRanger by Winegard Company occurred on August 14th, 2020. WiFiRanger is now solely owned by Winegard, making it “A Winegard Company.” The WiFiRanger development and manufacturing is still operating in Idaho, yet a deep sense of collaboration and interdependence exists.