Keep Current with Technical Issues
04-2019-5amp
The following Service Bulletin recommends changes to procedures or installation standards to improve usability and reliability of WiFiRanger(TM) products:
| TSB ID | 04-2019-5amp |
| Description | Recommendation of 5amp dedicated switched circuit |
| Urgency | Moving forward on OE installations and as needed on AM installations |
| Product Line | All DC POE enabled products with indoor/outdoor units |
It is recommended that new installations of WiFiRanger(TM) products be isolated on a dedicated, 5amp switchable circuit to facilitate resets and limit shared circuit surges on the same circuit. Units including the 24VDC step-up converter can be wired into the standard RV fuse panel and switch. For aftermarket installations the included 5amp ATC fuse should be inserted to the power source.
04-2019-24VDC
The following Service Bulletin recommends changes to procedures or installation standards to improve usability and reliability of WiFiRanger(TM) products:
| TSB ID | 04-2019-24VDC |
| Description | Replacement of older 24VDC Step-up Converter |
| Urgency | Immediate |
| Product Line | All DC POE enabled products with indoor/outdoor units and pictured unit |
If you are powering your WiFiRanger(TM) with an AC wall adapter (as pictured), NO further action is needed on your part.
If you are powering your WiFiRanger(TM) with this step-up converter, please continue reading. This Technical Service Bulletin (TSB) is regarding certain power supplies delivered as part of WiFiRanger(TM) pack systems sold between 09/01/2016 and 03/15/2018. The affected power supplies were black with a silver label stating “WIFIRANGER DC STEP-UP CONVERTER” with two mounting screw holes on each side. Please review your 12V DC power supply on your WiFiRanger(TM) Pack. If it is the one in the picture below please stop using it immediately. We have found that in the rare situation that the below power supply fails, it may overheat causing permanent damage to your WiFiRanger(TM) products.
04-2019-PreWire
The following Service Bulletin recommends changes to procedures or installation standards to improve usability and reliability of WiFiRanger(TM) products:
| TSB ID | 04-2019-PreWire |
| Description | Description of PreWire cat 5 requirements for POE enabled ODU’s |
| Urgency | Moving forward on OE installations, as needed on After Market installations |
| Product Line | All DC POE enabled products with indoor/outdoor units |
It is recommended that new installations of WiFiRanger(TM) products utilize a UV rated, high-quality cat 5 wire terminated in the EIA/TIA 568B standard for use as inter-device communication from indoor router to ODU roof unit. Ends do not require shielding; but do require the wire standard pictured here.
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